Update: No less than minutes after we shared the news that the My Nintendo Store was still down in the UK, it's back online!
Coincidence? Yes. Though we'd like to think we spurred on the store's re-opening.
Head on over there to take a look at it!
Original article: The UK 'My Nintendo Store' has been down for maintenance since late last week, and some fans here in the UK are getting a little concerned.
The maintenance was first spotted on ResetEra last week on Thursday 22nd September, but as of today — 28th September — the store is still down. We've checked the European and US stores today, and those all seem to be live at the time of writing this.
Some people suspected that the maintenance was to prepare for pre-orders of Xenoblade Chronicles 3's Limited Edition in the UK (and Europe), which was delayed before the game's launch. pre-orders are due to open "later in September". However, given that it's been almost a week, it seems unlikely, which has some people worried about getting their hands on the special edition.
Here's the statement on the My Nintendo Store page:
"We are currently performing maintenance.
During this period you will not be able to place orders, or use and view My Nintendo Store as you normally would. Any recent orders will be delivered as specified in your order confirmation email.
In case of any questions, you can contact our Customer Service team for more details about the status of your order(s)."
This story seems very similar to when the EU My Nintendo Store was down for maintenance earlier this year. We were notified of the issue back in July, and the store re-opened in August with a new design.
We'll keep an eye on the UK Store and let you know when it re-opens, as well as when Xenoblade Chronicles 3 Limited Editions become available in the UK and Europe. In the meantime, you can check your pre-order options for the Limited Edition in our guide:
Are you waiting for Xenoblade Chronicles 3 Limited Edition pre-orders to open up? Let us know!
Please note that some external links on this page are affiliate links, which means if you click them and make a purchase we may receive a small percentage of the sale. Please read our FTC Disclosure for more information.
Comments 19
working fine for me.
I'm in Lerwick. Accessing the site via Firefox on Garuda Linux.
https://imgur.com/a/YHbaSYU
Site is open again. But no preorders yet for Xeno3 CE
Works fine for me. Just “bought” the Mario kart window stickers with my platinum points
The minute it comes back up you repot that it’s been down for a week lol
I'm still waiting for the physical release of Bayonetta 1 to become open for pre-order, from anywhere in Europe really.
Kinda starting to feel like I'm looking for an unicorn...
Good lord. It's still broken for me. Since the reopening in August I haven't been able to log in. I thought thought this downtime might fix the problem as the support chat I had suggested they were working on fixing my issue. Sadly, I still get one of three errors.
412 PRECONDITION_FAILED
"400 BAD_REQUEST",
"message" : "USID has already been assigned to another user."
or
500 Internal Server Error
Doesn't matter what computer/phone browser I use.
EDIT: oh and my Son's account logs in fine
@punzai had the same thing, got rid of cookies, then it worked
Preorders are probably going live today then, hopefully we also get news on the physical version of Bayonetta 1. America gets that in 2 days but we've heard nothing regarding Europe.
Be very careful with items bought in the official store... I am now on the second month awaiting a refund, because I was sent a used pair of Joy cons sold as new. I returned the item and the delivery was rejected by the warehouse to avoid a refund... Luckily Royal Mail recorded everything. Lately all I am told is that they are having issues...
I'm just waiting on the N64 controllers to re-stock as my last order didn't even reach Royal Mail (using their tracking number), and then the "replacements" were "returned to the warehouse undelivered" even though I never got a tracking number for them so I am pretty sure never existed so they could cancel the replacement and do a refund instead
@Bunkerneath Sadly, nothing helps. I've cleared cookies in every browser, deleted all my browser histories. Used a fresh install of Firefox, chrome etc and still the same errors. Tried on PC, iPhone, Mac, even my Steam Deck. I think my account on there is just borked.
Edit: Some progress. Got an email saying that they've escalated my issue up the chain. We shall see
Still no Xenoblade 3, still no NSO controllers, several sites still down. Nintendo are good at many things, but pretty bad at all things «online».
@Grumblevolcano You can pre-order Bayonetta at Base.com if you're interested. No release date yet, but the price is reasonable.
I really thought the physical version of Bayonetta was going to appear when the store reopened but it’s still nowhere to be seen. They announced it on July 13 and it’s released this Friday in the US but the European version hasn’t been mentioned at all since?
WHey! Where's the Switch Pro they were supposed to be adding?!
I just bought a new 3DS battery off of their cause mine was dying, and amazon was too sketchy. Was really disappointed that there was no nintendo branding ANYWHERE on the box
@Divinebovine That's because Nintendo bought it off Amazon. And then sold it to you!
@nocdaes Pro comes out 12th May 2023
Stabilized stability.
... Wun can only hope.
Show Comments
Leave A Comment
Hold on there, you need to login to post a comment...